Privacy Policy
Last updated: 2026-06-02
1. Information We Collect
Spice garden mansari collects the following information when you place an order:
- Name and contact details (phone, email, WhatsApp number)
- Delivery or pickup address
- Order details (items, quantities, special instructions)
- Payment information (handled directly by Razorpay — we do not store card or bank details)
- Optional location data (for delivery distance calculation, with your permission)
2. How We Use Your Information
- Process and deliver your order
- Send order updates via WhatsApp, SMS, or email
- Improve our service and menu offerings
- Comply with legal and tax obligations
- Respond to customer support enquiries
3. Third-Party Services
We share necessary information with the following service providers:
- MenuMate — the digital ordering platform that powers our website and operations
- Razorpay — for payment processing (card, UPI, wallets)
- WhatsApp / Meta — for order notification messages, when you opt in
- Delivery partners — when applicable, to fulfil your delivery
These providers process your information only for the purposes described and under their own privacy commitments.
4. Data Retention
Order details are retained for at least the period required by Indian tax law (currently 7 years). Contact information may be retained longer to support repeat orders unless you request deletion.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at nary_cartoon0s@icloud.com.
6. Cookies
This website uses cookies to enable cart functionality, remember preferences, and measure usage. You can disable cookies in your browser settings — some features may not work correctly without them.
7. Security
We use industry-standard security practices to protect your information. Payments are encrypted end-to-end through Razorpay. We do not store sensitive payment data on our servers.
8. Children
This service is not intended for users under 18 years of age. We do not knowingly collect data from children.
9. Changes
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
10. Contact
Privacy questions or data requests: nary_cartoon0s@icloud.com or 9999698808.